Page 1 of 2 12 LastLast
Results 1 to 15 of 20
  1. #1
    All-Star
    Points: 17,943, Level: 40
    Level completed: 87%, Points required for next Level: 107
    Overall activity: 3.0%
    Achievements:
    1 year registered10000 Experience Points
    stormchaser2014's Avatar
    Join Date
    Mar 2012
    Location
    Wisconsin
    Posts
    1,467
    Points
    17,943
    Level
    40
    Thumbs Up
    Received: 150
    Given: 149

    Fed up with US Cellular!!

    Anyone with US Cellular has probably been angry at them the last few months. First they screw up billing for August so no one has to pay. Then they start changing everyone's due dates. In October they charged me for August plus October, then the August charge disappeared. Now it's back on my November bill plus a "Restore from Suspension" fee for my phone being turned off for about 6 hours. So now I have a $200 phone bill with a different due date again in December.

    With all the money they are making and some markets being bought out by Sprint, I think they should have just let August slide since it was their fault anyway.

    Seriously considering switching, but US Cellular is the cheapest for me since it's just a single line.



    Concerned Third Party



  2. #2
    Pro
    Points: 72,482, Level: 83
    Level completed: 61%, Points required for next Level: 668
    Overall activity: 51.0%
    Achievements:
    1 year registered50000 Experience Points
    CarlHungus's Avatar
    Join Date
    Feb 2012
    Location
    Ankeny
    Posts
    3,084
    Points
    72,482
    Level
    83
    Thumbs Up
    Received: 216
    Given: 173

    Re: Fed up with US Cellular!!

    Switched from them last month and very happy I made the decision



  3. #3
    Addict
    Points: 96,277, Level: 96
    Level completed: 62%, Points required for next Level: 773
    Overall activity: 33.0%
    Achievements:
    50000 Experience Points1 year registeredSocial
    cmjh10's Avatar
    Join Date
    Dec 2012
    Location
    Iowa Falls
    Posts
    6,398
    Points
    96,277
    Level
    96
    Thumbs Up
    Received: 974
    Given: 1,409

    Re: Fed up with US Cellular!!

    Three words

    Ver-I-Zon


    Naz Long, the Cowboy Killer

  4. #4
    Starter
    Points: 13,400, Level: 35
    Level completed: 8%, Points required for next Level: 650
    Overall activity: 1.0%
    Achievements:
    Veteran10000 Experience Points

    Join Date
    Jan 2008
    Location
    Longmont, CO
    Posts
    671
    Points
    13,400
    Level
    35
    Thumbs Up
    Received: 4
    Given: 2

    Re: Fed up with US Cellular!!

    What do you pay for page plus? There are a bunch of MNVO out there that can beat them. Page plus, Airvoice, Ptel



  5. #5
    Addict
    Points: 72,357, Level: 83
    Level completed: 54%, Points required for next Level: 793
    Overall activity: 20.0%
    Achievements:
    Social50000 Experience PointsRecommendation Second ClassVeteran
    NATEizKING's Avatar
    Join Date
    Feb 2011
    Location
    Hilton
    Posts
    6,602
    Points
    72,357
    Level
    83
    Thumbs Up
    Received: 170
    Given: 155

    Re: Fed up with US Cellular!!

    Anywhere else that can beat $50 a month with 5GB data?



  6. #6
    Rookie
    Points: 13,559, Level: 35
    Level completed: 30%, Points required for next Level: 491
    Overall activity: 2.0%
    Achievements:
    Veteran10000 Experience Points

    Join Date
    Nov 2009
    Posts
    555
    Points
    13,559
    Level
    35
    Thumbs Up
    Received: 6
    Given: 1

    Re: Fed up with US Cellular!!

    I went in earlier this week and talked to them about all the problems. They said it was related to switching all the lines over to 4G. they told me we (northeast Iowa) would go 4G on Friday the 15th. So far nothing I've seen today is 4G. They did give me a year early upgrade on a new phone, went Moto X



  7. #7
    All-Star
    Points: 16,341, Level: 38
    Level completed: 87%, Points required for next Level: 109
    Overall activity: 0%
    Achievements:
    Veteran10000 Experience Points
    cdekovic's Avatar
    Join Date
    Mar 2006
    Location
    Ames
    Posts
    1,011
    Points
    16,341
    Level
    38
    Thumbs Up
    Received: 4
    Given: 1

    Re: Fed up with US Cellular!!

    The reason they had the billing snafu is because of their switch to provide Apple's iPhones. Apple required the switch to move up to their security standards. Needless to say the conversion didn't go well. But I gotta tell you, it would take a bancruptcy for me to switch from US Cellular. Verizon is a racket IMO.


    Hit it hard, every yard

  8. #8
    All-Star
    Points: 48,736, Level: 68
    Level completed: 28%, Points required for next Level: 1,014
    Overall activity: 10.0%
    Achievements:
    Veteran25000 Experience Points
    baller21's Avatar
    Join Date
    Mar 2009
    Location
    Ames
    Posts
    1,336
    Points
    48,736
    Level
    68
    Thumbs Up
    Received: 38
    Given: 9

    Re: Fed up with US Cellular!!

    I have Straight Talk. It's only 3G but $45 mo. for unlimited talk\text\data.



  9. #9
    Legend
    Points: 195,691, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 89.0%
    Achievements:
    VeteranSocial50000 Experience Points
    cowgirl836's Avatar
    Join Date
    Sep 2009
    Location
    Madison, WI
    Posts
    10,337
    Points
    195,691
    Level
    100
    Thumbs Up
    Received: 826
    Given: 805

    Re: Fed up with US Cellular!!

    Quote Originally Posted by cdekovic View Post
    The reason they had the billing snafu is because of their switch to provide Apple's iPhones. Apple required the switch to move up to their security standards. Needless to say the conversion didn't go well. But I gotta tell you, it would take a bancruptcy for me to switch from US Cellular. Verizon is a racket IMO.

    husband hasn't said anything about it being due to Apple........the billing system change has been a long time in coming and was implemented before neither the system provider nor US Cellular were ready. Which all the people working in the system (including my husband) could see months ahead of time, but unfortunately, they were not high up enough to force the conversion to be put on hold.

    Cue the last eight months of 70+ hour weeks



  10. #10
    Hall-Of-Famer
    Points: 75,537, Level: 85
    Level completed: 41%, Points required for next Level: 1,013
    Overall activity: 17.0%
    Achievements:
    Veteran50000 Experience Points
    Gunnerclone's Avatar
    Join Date
    Jul 2010
    Location
    Beaverdale hood
    Posts
    3,598
    Points
    75,537
    Level
    85
    Thumbs Up
    Received: 318
    Given: 165

    Re: Fed up with US Cellular!!

    Does US Cellular have pagers? Serious question. At this point in time I can't reveal why this is important.


    the poster formerly known as chamakhattack

  11. #11
    Pro
    Points: 73,719, Level: 84
    Level completed: 34%, Points required for next Level: 1,131
    Overall activity: 10.0%
    Achievements:
    1 year registered50000 Experience Points
    SaraV's Avatar
    Join Date
    Mar 2012
    Posts
    2,205
    Points
    73,719
    Level
    84
    Thumbs Up
    Received: 171
    Given: 82

    Re: Fed up with US Cellular!!

    Quote Originally Posted by cowgirl836 View Post
    husband hasn't said anything about it being due to Apple........the billing system change has been a long time in coming and was implemented before neither the system provider nor US Cellular were ready. Which all the people working in the system (including my husband) could see months ahead of time, but unfortunately, they were not high up enough to force the conversion to be put on hold.

    Cue the last eight months of 70+ hour weeks
    Having worked in health care IT previously, I was extremely surprised USCC didn't have a back-up/back out plan if the upgrade didn't work. To have a major system go down like that for that period of time is really not acceptable...but we've stayed so far.

    They changed our bill due date, too, ftom the day after a payday to a day before a payday. *blech*



  12. #12
    Legend
    Points: 195,691, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 89.0%
    Achievements:
    VeteranSocial50000 Experience Points
    cowgirl836's Avatar
    Join Date
    Sep 2009
    Location
    Madison, WI
    Posts
    10,337
    Points
    195,691
    Level
    100
    Thumbs Up
    Received: 826
    Given: 805

    Re: Fed up with US Cellular!!

    Quote Originally Posted by SaraV View Post
    Having worked in health care IT previously, I was extremely surprised USCC didn't have a back-up/back out plan if the upgrade didn't work. To have a major system go down like that for that period of time is really not acceptable...but we've stayed so far.

    They changed our bill due date, too, ftom the day after a payday to a day before a payday. *blech*
    from what i know, the company building the system was on the hook for anything that went wrong and it was somewhat of a game of chicken between them and uscc ( who would be in trouble for not implementing by the deadline). well more things went wrong than the higher ups expected and the company responisble for fixing it hasnt been so great at that. again, not anything husband's group didnt see coming.



  13. #13
    All-Star
    Points: 17,943, Level: 40
    Level completed: 87%, Points required for next Level: 107
    Overall activity: 3.0%
    Achievements:
    1 year registered10000 Experience Points
    stormchaser2014's Avatar
    Join Date
    Mar 2012
    Location
    Wisconsin
    Posts
    1,467
    Points
    17,943
    Level
    40
    Thumbs Up
    Received: 150
    Given: 149

    Re: Fed up with US Cellular!!

    Well the only one I would switch to is Sprint, Verizon sucks in my area. My best friend has Sprint and she said she loves it. Price wise they are about they same. I'm on there website now but while filling out information when buying a phone, the website freezes up when trying to enter a username.


    You probably think I'm at a disadvantage, I promise you I'm not

  14. #14
    Hall-Of-Famer
    Points: 53,907, Level: 71
    Level completed: 91%, Points required for next Level: 143
    Overall activity: 0%
    Achievements:
    Veteran50000 Experience Points
    CyCloned's Avatar
    Join Date
    Oct 2006
    Location
    Robins, Iowa
    Posts
    4,297
    Points
    53,907
    Level
    71
    Thumbs Up
    Received: 47
    Given: 30

    Re: Fed up with US Cellular!!

    The biggest problem I have had with US Cell is the phones. They really try to force you into a data plan, and they only have a couple really junkie phones that don't required a data plan. Also, if your phone dies before your rewards period you are stuck paying $200 for a piece of crap phone and $35 to activate it. Make sure you keep your old phone!

    They do have good coverage, and that is about it. Their customer service is at the Mediacom level.



  15. #15
    All-Star
    Points: 42,577, Level: 63
    Level completed: 72%, Points required for next Level: 373
    Overall activity: 0%
    Achievements:
    Veteran25000 Experience Points
    JY07's Avatar
    Join Date
    Aug 2009
    Posts
    1,155
    Points
    42,577
    Level
    63
    Thumbs Up
    Received: 17
    Given: 16

    Re: Fed up with US Cellular!!

    Quote Originally Posted by baller21 View Post
    I have Straight Talk. It's only 3G but $45 mo. for unlimited talk\text\data.
    if you go w/ the newer at&t sim cards instead of t-mobile's you can get LTE



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
  • Football
  • Iowa State vs. North Dakota State
  • August 30, 2014
  • 11:00 AM