# Thread: Fed up with US Cellular!!

6. ## Re: Fed up with US Cellular!!

I went in earlier this week and talked to them about all the problems. They said it was related to switching all the lines over to 4G. they told me we (northeast Iowa) would go 4G on Friday the 15th. So far nothing I've seen today is 4G. They did give me a year early upgrade on a new phone, went Moto X

7. ## Re: Fed up with US Cellular!!

The reason they had the billing snafu is because of their switch to provide Apple's iPhones. Apple required the switch to move up to their security standards. Needless to say the conversion didn't go well. But I gotta tell you, it would take a bancruptcy for me to switch from US Cellular. Verizon is a racket IMO.

I have Straight Talk. It's only 3G but $45 mo. for unlimited talk\text\data. 9. ## Re: Fed up with US Cellular!! Originally Posted by cdekovic The reason they had the billing snafu is because of their switch to provide Apple's iPhones. Apple required the switch to move up to their security standards. Needless to say the conversion didn't go well. But I gotta tell you, it would take a bancruptcy for me to switch from US Cellular. Verizon is a racket IMO. husband hasn't said anything about it being due to Apple........the billing system change has been a long time in coming and was implemented before neither the system provider nor US Cellular were ready. Which all the people working in the system (including my husband) could see months ahead of time, but unfortunately, they were not high up enough to force the conversion to be put on hold. Cue the last eight months of 70+ hour weeks 10. ## Re: Fed up with US Cellular!! Does US Cellular have pagers? Serious question. At this point in time I can't reveal why this is important. 11. ## Re: Fed up with US Cellular!! Originally Posted by cowgirl836 husband hasn't said anything about it being due to Apple........the billing system change has been a long time in coming and was implemented before neither the system provider nor US Cellular were ready. Which all the people working in the system (including my husband) could see months ahead of time, but unfortunately, they were not high up enough to force the conversion to be put on hold. Cue the last eight months of 70+ hour weeks Having worked in health care IT previously, I was extremely surprised USCC didn't have a back-up/back out plan if the upgrade didn't work. To have a major system go down like that for that period of time is really not acceptable...but we've stayed so far. They changed our bill due date, too, ftom the day after a payday to a day before a payday. *blech* 12. ## Re: Fed up with US Cellular!! Originally Posted by SaraV Having worked in health care IT previously, I was extremely surprised USCC didn't have a back-up/back out plan if the upgrade didn't work. To have a major system go down like that for that period of time is really not acceptable...but we've stayed so far. They changed our bill due date, too, ftom the day after a payday to a day before a payday. *blech* from what i know, the company building the system was on the hook for anything that went wrong and it was somewhat of a game of chicken between them and uscc ( who would be in trouble for not implementing by the deadline). well more things went wrong than the higher ups expected and the company responisble for fixing it hasnt been so great at that. again, not anything husband's group didnt see coming. 13. ## Re: Fed up with US Cellular!! Well the only one I would switch to is Sprint, Verizon sucks in my area. My best friend has Sprint and she said she loves it. Price wise they are about they same. I'm on there website now but while filling out information when buying a phone, the website freezes up when trying to enter a username. 14. ## Re: Fed up with US Cellular!! The biggest problem I have had with US Cell is the phones. They really try to force you into a data plan, and they only have a couple really junkie phones that don't required a data plan. Also, if your phone dies before your rewards period you are stuck paying$200 for a piece of crap phone and $35 to activate it. Make sure you keep your old phone! They do have good coverage, and that is about it. Their customer service is at the Mediacom level. 15. ## Re: Fed up with US Cellular!! Originally Posted by baller21 I have Straight Talk. It's only 3G but$45 mo. for unlimited talk\text\data.
if you go w/ the newer at&t sim cards instead of t-mobile's you can get LTE

#### Posting Permissions

• You may not post new threads
• You may not post replies
• You may not post attachments
• You may not edit your posts
•
• TV: Cyclones.TV
• FOOTBALL: Iowa State vs. UNI
• September 5, 2015
• 07:00 PM