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    iphone 5 usage overage

    my son received his new iphone about 3 weeks ago. His data usage is way over what it was with his old phone. Verizon waived this months overage but it looks like it is continuing. He is hooked to wifi 98 percent of the time. I am not a tech type guy. I am a user only. Is this a common problem with the new iphones? And why does this use more data with the same style of use. Again is this a common problem for the new iphones and what is the common fix? .


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    Re: iphone 5 usage overage

    Guy at the Verizon store told me kids turn off WiFi if 4g is faster. Teach him to use wireless at public places with free WiFi. And give him the bill if you are over next month.



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    Re: iphone 5 usage overage

    Quote Originally Posted by urb1 View Post
    Guy at the Verizon store told me kids turn off WiFi if 4g is faster. Teach him to use wireless at public places with free WiFi. And give him the bill if you are over next month.
    He has paid is own bill since he was 14. Does the new iphone automatically pick which is faster 4g vs a poor wifi connection.?


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    Re: iphone 5 usage overage

    Quote Originally Posted by mkadl View Post
    He has paid is own bill since he was 14. Does the new iphone automatically pick which is faster 4g vs a poor wifi connection.?
    No- it goes to wifi when possible if wifi is connected. Even if wifi is connected to network, but not the web.



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    Re: iphone 5 usage overage

    You know- when my wife got her phone the first week - the same thing happened... I'd say get through the first month, and I bet it won't be a problem anymore. I think it's on Verizon's end during setup.



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    Re: iphone 5 usage overage

    How much data does he get?



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    Re: iphone 5 usage overage

    Turn all of the "location services" off for all of the apps. They are constantly updating in the background. That could be one cause.


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    Re: iphone 5 usage overage

    make sure he is closing apps. Or disable the feature that allows them to run in the background.



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    Re: iphone 5 usage overage

    Try going to settings and turning on cellular data only on wifi.



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    Re: iphone 5 usage overage

    The same thing happened to me when I got a new HTC One. Went over in the first month. I'm waiting to see how it levels out. I did use GPS a lot and now I'm using WiFi whenever possible.



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    Re: iphone 5 usage overage

    Tell him to watch the video streaming. Close out of Facebook app or Google Maps when done as those are data heavy. Download a data monitor app. I use dataman that will tell me how close I am to my allowance



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    Re: iphone 5 usage overage

    It would be helpful to know how much data is being used. make sure the apps have update on wi-fi only.


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    Re: iphone 5 usage overage

    Quote Originally Posted by Let's Go State View Post
    You know- when my wife got her phone the first week - the same thing happened... I'd say get through the first month, and I bet it won't be a problem anymore. I think it's on Verizon's end during setup.
    I think this may be it. Ms A and I share a line through Verizon and get 2 gigs between us. Both of us have S4s. She doesn't use hers a ton, but I am constantly on my phone, and it's pretty rare for us to even use 1 GB. The first month after we upgraded to the S4s we were right at 2 gigs. I think activating the phones must take a pretty big chunk. My guess is your son will be fine in the coming months.



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    Re: iphone 5 usage overage

    Man he must be watching a lot of porn.



  15. #15
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    Re: iphone 5 usage overage

    Not trying to turn this into an Android vs iPhone argument, but on my LG Droid I can go into system settings and see how much data each app is using. I'm surprised that an iPhone wouldn't have something similar.



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