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    Delta doing some good things...

    2 pretty good travel stories here from Delta..... Delta CEO gives up seat for mom late to pick up daughter ....and they serve pizza too.... Delta hosts pizza party for grounded passengers | 11alive.com



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    Re: Delta doing some good things...

    its stories like this which give me hope for the human race.



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    Re: Delta doing some good things...

    Everything was going to **** at the Delta terminal in Detroit last week when that tropical storm hit Atlanta. I thought they did a great job with the people who were delayed. They kept bringing around the food and drink cart through the gates that were delayed offering them free food and drinks. Glad I wasn't affected, but it's nice to see an airline do more than just offer hollow apologies.




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    Re: Delta doing some good things...

    I have flown Delta several times and have always had good experiences


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    Re: Delta doing some good things...

    What, do you work for Delta?


    'Any fool can make things bigger, more complex, and more violent. It takes a touch of genius-and a lot of courage-to move in the opposite direction.'
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    Re: Delta doing some good things...

    Not to put a damper on things, but Delta was legally required to provide food for the passengers that were stuck in this case. But great on their PR department for pretending they did it out of the goodness of their heart, I guess.



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    Re: Delta doing some good things...

    Quote Originally Posted by Judoka View Post
    Not to put a damper on things, but Delta was legally required to provide food for the passengers that were stuck in this case. But great on their PR department for pretending they did it out of the goodness of their heart, I guess.
    They were required to provide a bottle of water and a snack, they were not required to order hot pizzas for all of the passengers.



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    Re: Delta doing some good things...

    Quote Originally Posted by Judoka View Post
    Not to put a damper on things, but Delta was legally required to provide food for the passengers that were stuck in this case. But great on their PR department for pretending they did it out of the goodness of their heart, I guess.
    How so... I was delayed for over 5 hours with Frontier on Sunday night and didnt get ****? except a Big bill at the bar.



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    Re: Delta doing some good things...


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    Re: Delta doing some good things...

    I have an application in to work for Delta, this just shows that I am picking the right company. Hopefully they pick me now!



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    Re: Delta doing some good things...

    Quote Originally Posted by Judoka View Post
    Not to put a damper on things, but Delta was legally required to provide food for the passengers that were stuck in this case. But great on their PR department for pretending they did it out of the goodness of their heart, I guess.
    Attachment 20574




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    Re: Delta doing some good things...

    Quote Originally Posted by Judoka View Post
    Not to put a damper on things, but Delta was legally required to provide food for the passengers that were stuck in this case. But great on their PR department for pretending they did it out of the goodness of their heart, I guess.
    Not true. The airlines are not responsible for Acts of God, such as weather. The Passenger Bill of Rights only provides that if the airline is delayed due to something in their control (late pilots, mechanical issues, etc) that they must feed passengers after 1.5 hour delay and they must provide hotel if overnight delay. But they don't bear the expense if weather delayed. So props to Delta!


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    Re: Delta doing some good things...

    Delta has always treated us well amd is our airline of choice.



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    Re: Delta doing some good things...

    I flew Delta one time. Never again. They decided that to save time they would put us onto a tram to transport us to our plane so it could be in line to take off. The tram was essentially a metal box that they parked on the tarmac in the August sun for over an hour with no air conditioning or windows that could open.


    They say country music speaks to the heart. Unfortunately, it has to go through your ears to get there.

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