In November I purchased a one-year subscription to SiriusXM at a discounted rate that was offered to me because I called to cancel my service. Yesterday my radio stopped working. Today I logged into my account and found there were no radios linked to my account. I called and was told that my account was terminated due to "technical error" and it was not possible to reinstate my account under my existing rate. I was, however, free to sign up for a new subscription...AT FULL PRICE.
I asked to speak to a supervisor. I told him I wanted my account reinstated and the subscription I paid for to be honored. He refused but he did offer me a refund for the "unused" portion of my one-year subscription, which I had paid for in advance.
So beware, fellow Fanatics. SiriusXM can cancel your service at anytime they wish and refuse to honor the contract that you paid for.
I dropped them about a month and a half ago or so when my term was up. Did the math on it and it really wasn't worth it. It was a complete pain to cancel the service though - they kept throwing out a bunch of offers to try to keep me on as a subscriber.
The first few days were tough as I was trying to find radio stations to listen to, but now it's no big thing.
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