Results 1 to 8 of 8
  1. #1
    Prospect
    Points: 4,339, Level: 19
    Level completed: 23%, Points required for next Level: 311
    Overall activity: 0%
    Achievements:
    Veteran1000 Experience Points

    Join Date
    Dec 2008
    Location
    Overland Park, KS
    Posts
    11
    Points
    4,339
    Level
    19
    Thumbs Up
    Received: 0
    Given: 0

    Cyclones.tv Help

    I probably do not understand how Cyclones.tv works...I have paid for the one-year subscription, but it will not allow me to listen to the live streaming radio broadcasts. I can watch the replays, etc. and in the past have watched the live telecasts.

    It says "Your account does not include access to this content".

    I am using a desktop PC running Windows 7. I do not have an Android or Apple Phone, or an iPad so I do not have access to the any "Apps". I have tried it on more than one computer at home and at work and get the same thing.

    I thought by paying for the Cyclones.tv subscription you could get any of the "live" events listed on the Website???

    I sent a question over a week ago to the "contact us" by have not received an answer. It is frustrating.

    Thank you,
    Mike



  2. #2
    Legend
    Points: 166,950, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 62.0%
    Achievements:
    50000 Experience PointsVeteran
    HFCS's Avatar
    Join Date
    Aug 2010
    Location
    Chicago
    Posts
    11,155
    Points
    166,950
    Level
    100
    Thumbs Up
    Received: 804
    Given: 662

    Re: Cyclones.tv Help

    Quote Originally Posted by ISUAgronomist View Post
    I know this sounds simple but did you login?
    This is what I'd ask too, I've never had a problem with our radio guys live audio feed if I'm logged in. I'm on a Mac and I refuse to do the microsoft updates it asks for so I'm probably on the low end for compatibility and the audio feeds still always work for me.

    You definitely have access to all games live audio with a year sub.



  3. #3
    Legend
    Points: 166,950, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 62.0%
    Achievements:
    50000 Experience PointsVeteran
    HFCS's Avatar
    Join Date
    Aug 2010
    Location
    Chicago
    Posts
    11,155
    Points
    166,950
    Level
    100
    Thumbs Up
    Received: 804
    Given: 662

    Re: Cyclones.tv Help

    someone else in the gameday thread says not working for them either, so maybe it is just out. I just unsubscribed for the year but hadn't had any issues this year with audio.



  4. #4
    Recruit
    Points: 2,952, Level: 15
    Level completed: 68%, Points required for next Level: 98
    Overall activity: 0%
    Achievements:
    1 year registered1000 Experience Points
    CyBraveBear's Avatar
    Join Date
    Sep 2011
    Location
    Kansas City
    Posts
    83
    Points
    2,952
    Level
    15
    Thumbs Up
    Received: 4
    Given: 5

    Re: Cyclones.tv Help

    Are you using Google Chrome? i just noticed when i tried to get in using google chrome, mine won't work either but if i get in by using windows internet explorer, it works.


    Last edited by CyBraveBear; 02-23-2013 at 12:56 PM.

  5. #5
    Speechless
    Points: 398,619, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 67.0%
    Achievements:
    SocialOverdriveVeteran50000 Experience Points
    Wesley's Avatar
    Join Date
    Apr 2006
    Location
    Omaha
    Posts
    58,793
    Points
    398,619
    Level
    100
    Thumbs Up
    Received: 551
    Given: 349

    Re: Cyclones.tv Help

    Quote Originally Posted by CyBraveBear View Post
    Are you using Google Chrome? i just noticed when i tried to get in using google chrome, mine won't work either but if i get in by using windows internet explorer, it works.
    I have seen that in the past also. Never can have enough browsers ready to go.


    Let my Fred's Posse Ride: Georges, Naz, Hogue, Bryce, Nader, Monte, Matt, and McKay.

  6. #6
    Prospect
    Points: 4,339, Level: 19
    Level completed: 23%, Points required for next Level: 311
    Overall activity: 0%
    Achievements:
    Veteran1000 Experience Points

    Join Date
    Dec 2008
    Location
    Overland Park, KS
    Posts
    11
    Points
    4,339
    Level
    19
    Thumbs Up
    Received: 0
    Given: 0

    Re: Cyclones.tv Help

    I am not using Windows Chrome and I am logged in...I have sent another help request. Let's see if they care about their customers.



  7. #7
    Legend
    Points: 140,440, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 17.0%
    Achievements:
    50000 Experience PointsVeteranOverdrive
    Judoka's Avatar
    Join Date
    Jun 2010
    Location
    Timbuktu
    Posts
    10,466
    Points
    140,440
    Level
    100
    Thumbs Up
    Received: 428
    Given: 475

    Re: Cyclones.tv Help

    Quote Originally Posted by OPCyclone View Post
    I am not using Windows Chrome and I am logged in...I have sent another help request. Let's see if they care about their customers.
    Durring football games I've contacted them and they got back to me within a few minutes.

    I am watching on TV so didn't have it going, but I just logged in and it is playing with no problems. So it isn't down.



  8. #8
    Prospect
    Points: 4,339, Level: 19
    Level completed: 23%, Points required for next Level: 311
    Overall activity: 0%
    Achievements:
    Veteran1000 Experience Points

    Join Date
    Dec 2008
    Location
    Overland Park, KS
    Posts
    11
    Points
    4,339
    Level
    19
    Thumbs Up
    Received: 0
    Given: 0

    Re: Cyclones.tv Help

    They got back with me Saturday and reset something in their system today relative to my account and gave me a "new" sign-in name...now it works just fine. So, not on my end, but on their end. Listening to the pregame right now.



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
  • TV: FOX
  • Iowa State vs. Baylor
  • September 27, 2014
  • 07:20 PM