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  1. #1
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    Anybody good at troubleshooting a computer problem?

    *Serious answers only please*

    I have a 5 year old Gateway computer that originally had Windows Vista but now has Windows 7. It has always treated me well but lately has been giving me the fits. Whenever I open a browser, I can hear the hard drive clicking and it eventually freezes up my entire computer. One of the times it went into the blue screen saying I need to restart and open the bios and clear the cache and shadow or something like that. My primary browser is Chrome. I tried uninstalling and reinstalling but no success. I am currently in safe mode with networking and I am able to open browsers just fine. If you don't know how to fix but know a good computer message board I could ask this at, that would also be great. Thanks!


    ďI told you, I donít care if youíre black or white. I donít care if youíre rich or poor. I donít care where you come from, whether itís Texas, Florida, California, or right here in the state of Iowa, I donít care about any of thatÖ But what I did care about is moving forward from that day on, that we were one team." -Paul Rhoads

  2. #2
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    Re: Anybody good at troubleshooting a computer problem?

    First thought, if the hard drive is clicking thats never a great sign.



  3. #3
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    Re: Anybody good at troubleshooting a computer problem?

    Quote Originally Posted by alarson View Post
    First thought, if the hard drive is clicking thats never a great sign.
    My thoughts too but I was hoping that there is maybe hope since it works fine in safe mode


    ďI told you, I donít care if youíre black or white. I donít care if youíre rich or poor. I donít care where you come from, whether itís Texas, Florida, California, or right here in the state of Iowa, I donít care about any of thatÖ But what I did care about is moving forward from that day on, that we were one team." -Paul Rhoads

  4. #4
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    Re: Anybody good at troubleshooting a computer problem?

    Quote Originally Posted by CysRage View Post
    *Serious answers only please*
    REALLY! Where is the fun at?
    Any way, as said by alason hard drive clicking is never a good sign. Mine was doing that just before (maybe a day) it failed completely. Back up what you can when you can and jump ship!



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    Re: Anybody good at troubleshooting a computer problem?

    Quote Originally Posted by ISUKyro View Post
    REALLY! Where is the fun at?
    Any way, as said by alason hard drive clicking is never a good sign. Mine was doing that just before (maybe a day) it failed completely. Back up what you can when you can and jump ship!
    Yeah, the HD in my desktop did the same. Now may be a great time to do a backup, and even if its not the HD at issue, its never bad to have a backup of your stuff. From there you could as a worst case scenario (minus a new hard drive) do a fresh windows install


    Last edited by alarson; 01-15-2013 at 05:35 PM.

  6. #6
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    Re: Anybody good at troubleshooting a computer problem?

    agree with consensus about hard drive. Its most likely going bad and time to get a backup and replace. Hard drives are most common failures simply because they are the most commonly used and have mechanical parts.... I recommend replacing with SSD, trust me, you will thank me later...



  7. #7
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    Re: Anybody good at troubleshooting a computer problem?

    btw - Hard drive expected lives for mechanical drives are about 5 years. Also these are most susceptible to temperature extremes...



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    Re: Anybody good at troubleshooting a computer problem?

    Time for a new computer.


    The gap in our economy is between what we have and what we think we ought to have--and that is a moral problem, not an economic one. - Paul Heyne

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    Re: Anybody good at troubleshooting a computer problem?

    I would back up immediately if not sooner. That's a wise idea.


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    Re: Anybody good at troubleshooting a computer problem?

    I'm in the process of backing up on Dropbox right now just to be sure. Thanks for everybody's help!


    ďI told you, I donít care if youíre black or white. I donít care if youíre rich or poor. I donít care where you come from, whether itís Texas, Florida, California, or right here in the state of Iowa, I donít care about any of thatÖ But what I did care about is moving forward from that day on, that we were one team." -Paul Rhoads

  11. #11
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    Re: Anybody good at troubleshooting a computer problem?

    I'd bet the farm (only because I don't have a farm to lose) that it's your HD. Easy fix but sucks to lose everything.


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    Re: Anybody good at troubleshooting a computer problem?

    My laptop's HD started clicking............in 2008. Got pretty bad before Christmas though (lots of clicking, freezing up, slow) and we backed it up. New laptop is finally in the mail!

    But yeah, probably new computer time!



  13. #13
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    Re: Anybody good at troubleshooting a computer problem?

    Quote Originally Posted by CysRage View Post

    I have a 5 year old Gateway computer

    The problem is you're still using a 5 year old Gateway computer.


    a/s/l?

  14. #14
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    Re: Anybody good at troubleshooting a computer problem?

    Quote Originally Posted by letsCYber View Post
    The problem is you're still using a 5 year old Gateway computer.
    If you take care of your computer, and unless you are gaming with it, a 5 year old computer will usually work just fine. I only just replaced my 9 year old computer, and that is only because I felt like upgrading to Windows 7. My other computer is 5 years old and works like a charm.

    EDIT: Also, I agree with the consensus. It sounds like your HD is failing. Also, I would agree with the recommendation to get an SSD HD. I don't have one, but I am jealous of those that do. They use a different mechanism to store data, and the benefit is they are basically faster and fail less often.


    Last edited by GMan; 01-15-2013 at 07:01 PM.

  15. #15
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    Re: Anybody good at troubleshooting a computer problem?

    Quote Originally Posted by GMan View Post
    If you take care of your computer, and unless you are gaming with it, a 5 year old computer will usually work just fine. I only just replaced my 9 year old computer, and that is only because I felt like upgrading to Windows 7. My other computer is 5 years old and works like a charm.

    Yes GAMING. Thats what I call it too.


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