Page 1 of 4 1234 LastLast
Results 1 to 15 of 49
  1. #1
    Pro
    Points: 48,651, Level: 68
    Level completed: 22%, Points required for next Level: 1,099
    Overall activity: 22.0%
    Achievements:
    Veteran25000 Experience Points
    MeanDean's Avatar
    Join Date
    Jan 2009
    Location
    Clarence IA-Jensen Bch FL
    Posts
    2,711
    Points
    48,651
    Level
    68
    Thumbs Up
    Received: 183
    Given: 314

    Don't Ever Order an Appliance from Lowe's

    Twice now I've ordered from Lowe's and both times they have ****ed it up. I ordered a washer dryer stack set on 21 Dec. Was supposed to be delivered in 7-14 days. I checked on it on Thursday (day 9) and it was supposed to be at their warehouse from GE the next day. I called Monday (day 13) and the guy said they just tried to call me and my number was disconnected. He read me the number and it's a landline I haven't had since 2009. I gave them my current cell number when I ordered it. He took my current number and said he'd update it on the computer. Said the reason he tried to call is because it didn't come in yet. He expected it on today's truck. I waited until 10 expecting them to be calling to deliver it. I called and got the other guy who works in appliances. He read off my phone number again. Still the old 2009 one. Gave him the new one again. Guess what. It was supposedly shipped from GE to Lowes on the 22nd. Lowes claims it never was received. The order has been "lost". "That happens sometimes." Now they suggest they have to cancel the original order and refund it back to the credit card and reorder it again today. So now some chickie is going to call me and ask for my credit card information over the phone. Like that's going to happen! But instead of shipping it to the warehouse they will ship it directly to the local store. Um, why didn't they do that in the first place? This will take another 3-5 days (like I believe their estimate.) Back in 2009 I ordered a built in oven for my house to replace the old one in preparation for selling it. Completely different store in a different state. They ordered it and it never came and it never came. I made multiple calls and got delivery date promises. Finally one day they informed me the original order I placed never actually got ordered at all! - and so that's why I never received it. DON'T EVER ORDER ANYTHING FROM LOWE'S. If it's in the store, fine, if you order it they will **** it up sure as anything. Now I have company coming on Sunday for 10 days and who knows if I'll even have a washer/dryer.


    No matter what, I could NEVER cheer for Dirt and Urine.

  2. #2
    All-Star
    Points: 26,977, Level: 50
    Level completed: 43%, Points required for next Level: 573
    Overall activity: 0%
    Achievements:
    Veteran25000 Experience Points
    Ames's Avatar
    Join Date
    Sep 2006
    Posts
    1,920
    Points
    26,977
    Level
    50
    Thumbs Up
    Received: 9
    Given: 0

    Re: Don't Ever Order an Appliance from Lowe's

    I ordered a washer/dryer from them; went fine. Ordered dish washer; went fine. I plan to order a fridge from them.



  3. #3
    Legend
    Points: 385,673, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 23.0%
    Achievements:
    SocialRecommendation Second ClassVeteran50000 Experience Points
    bos's Avatar
    Join Date
    Apr 2006
    Posts
    23,591
    Points
    385,673
    Level
    100
    Thumbs Up
    Received: 409
    Given: 282

    Re: Don't Ever Order an Appliance from Lowe's

    I have had zero problems with Lowes and Home Depot.



  4. #4
    Addict
    Points: 65,834, Level: 79
    Level completed: 62%, Points required for next Level: 616
    Overall activity: 19.0%
    Achievements:
    Veteran50000 Experience Points
    erikbj's Avatar
    Join Date
    Aug 2006
    Location
    hiawatha, ia
    Posts
    5,121
    Points
    65,834
    Level
    79
    Thumbs Up
    Received: 144
    Given: 37

    Re: Don't Ever Order an Appliance from Lowe's

    The problem with Lowes is about a year ago they took away the commission from their specialists (which resulted in 20-40% paycuts for the good ones). The result was any employee that was worth anything went and found a new job. The leftovers who are running the store now don't care because they took large paycuts and can't find another job - so they just show up and get their hourly rate.



  5. #5
    Hall-Of-Famer
    Points: 53,851, Level: 71
    Level completed: 87%, Points required for next Level: 199
    Overall activity: 12.0%
    Achievements:
    Veteran50000 Experience Points
    CyCloned's Avatar
    Join Date
    Oct 2006
    Location
    Robins, Iowa
    Posts
    4,296
    Points
    53,851
    Level
    71
    Thumbs Up
    Received: 46
    Given: 30

    Re: Don't Ever Order an Appliance from Lowe's

    I got a new fridge from Lowe's when they were running the appliance rebates a few years ago, and it went fine. They did scratch the door slightly when delivering it, but also gave me the opition of Taking $75 discount or replacing the door. I did get stainless steel even though I wanted white, but that was not Lowe's fault, as everyone in town was not able to meet the orders for the appliances with the rebates. It could be that this was before the employee policies listed above, but the store staff was very helpful and they did match a better price I found at Sears, so I was real happy.



  6. #6
    Hall-Of-Famer
    Points: 69,985, Level: 82
    Level completed: 14%, Points required for next Level: 1,465
    Overall activity: 1.0%
    Achievements:
    VeteranCreated Album pictures50000 Experience Points
    aauummm's Avatar
    Join Date
    Mar 2007
    Location
    In an RV Park, far away
    Posts
    3,642
    Points
    69,985
    Level
    82
    Thumbs Up
    Received: 48
    Given: 288

    Re: Don't Ever Order an Appliance from Lowe's

    I have ordered washer and dryer, kitchen stove, microwave from Lowes in Altoona and about 6 months ago a refrigerator, from Home Depot in Ankeny. No problems on any of them. Delivered and installed on time and old ones hauled away.



  7. #7
    Addict
    Points: 92,208, Level: 94
    Level completed: 51%, Points required for next Level: 942
    Overall activity: 0%
    Achievements:
    Veteran50000 Experience Points
    cytech's Avatar
    Join Date
    Apr 2006
    Location
    Hiawatha, Iowa
    Posts
    6,187
    Points
    92,208
    Level
    94
    Thumbs Up
    Received: 7
    Given: 6

    Re: Don't Ever Order an Appliance from Lowe's

    I got a scratch dent fridge from lowes about 5 years ago. I was told the person dropped it while delivering it. I got it for 1/3 the price. Was working great till the blizzard a couple weeks ago, but we are all fixed up now.



  8. #8
    Speechless
    Points: 431,706, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 9.0%
    Achievements:
    SocialRecommendation Second ClassVeteranCreated Album pictures50000 Experience Points

    Join Date
    Nov 2007
    Location
    Ames
    Posts
    23,788
    Points
    431,706
    Level
    100
    Thumbs Up
    Received: 104
    Given: 15

    Re: Don't Ever Order an Appliance from Lowe's

    Quote Originally Posted by MeanDean View Post
    I ordered a washer dryer stack set on 21 Dec. Was supposed to be delivered in 7-14 days.
    Calendar days or business days? There's a HUGE difference in this case.

    And Lowe's has been excellent for ordering the fridge/washer/dryer/dishwasher for me.



  9. #9
    Pro
    Points: 48,651, Level: 68
    Level completed: 22%, Points required for next Level: 1,099
    Overall activity: 22.0%
    Achievements:
    Veteran25000 Experience Points
    MeanDean's Avatar
    Join Date
    Jan 2009
    Location
    Clarence IA-Jensen Bch FL
    Posts
    2,711
    Points
    48,651
    Level
    68
    Thumbs Up
    Received: 183
    Given: 314

    Re: Don't Ever Order an Appliance from Lowe's

    Quote Originally Posted by IcSyU View Post
    Calendar days or business days? There's a HUGE difference in this case.

    And Lowe's has been excellent for ordering the fridge/washer/dryer/dishwasher for me.
    Calendar Days. Glad everyone else has had good luck. Maybe it's just the Lowe's in Davenport Iowa and now the one in Jensen Beach FL. It's not like the people I'm working with seem inept or anything. Just that the result is ZERO. Of course they're VERY sorry. Of course they've had my money since 21 December. Seems like it's pretty easy to be "sorry" when it doesn't really mean anything on their end.


    No matter what, I could NEVER cheer for Dirt and Urine.

  10. #10
    Rookie
    Points: 8,750, Level: 27
    Level completed: 50%, Points required for next Level: 600
    Overall activity: 4.0%
    Achievements:
    1 year registered5000 Experience Points

    Join Date
    Apr 2012
    Location
    Ames
    Posts
    577
    Points
    8,750
    Level
    27
    Thumbs Up
    Received: 10
    Given: 9

    Re: Don't Ever Order an Appliance from Lowe's

    Bought a wall oven and refrigerator from Lowes this summer. Wall oven had a huge scratch inside that had to be returned and refrigerator was returned 4 times due to doors not lining up. I thought the last one was fine only to have delivery guys scratch it when installing it. Manager apologized and I ended up paying about 60% of the price. Appliances are fairly expensive anymore but the quality is losing ground in my view.



  11. #11
    Addict
    Points: 107,476, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 0%
    Achievements:
    SocialVeteran50000 Experience Points
    JP4CY's Avatar
    Join Date
    Dec 2008
    Location
    Sommerset
    Posts
    6,077
    Points
    107,476
    Level
    100
    Thumbs Up
    Received: 164
    Given: 64

    Re: Don't Ever Order an Appliance from Lowe's

    Quote Originally Posted by casey1973 View Post
    Bought a wall oven and refrigerator from Lowes this summer. Wall oven had a huge scratch inside that had to be returned and refrigerator was returned 4 times due to doors not lining up. I thought the last one was fine only to have delivery guys scratch it when installing it. Manager apologized and I ended up paying about 60% of the price. Appliances are fairly expensive anymore but the quality is losing ground in my view.
    It's because Americans stopped wanting to pay for American made (Maytag) prices.



  12. #12
    Walk On
    Points: 3,900, Level: 18
    Level completed: 13%, Points required for next Level: 350
    Overall activity: 1.0%
    Achievements:
    1000 Experience PointsVeteran
    rudiskilz's Avatar
    Join Date
    Apr 2010
    Location
    West Des Moines
    Posts
    139
    Points
    3,900
    Level
    18
    Thumbs Up
    Received: 1
    Given: 0

    Re: Don't Ever Order an Appliance from Lowe's

    The only time i ever had a problem was when i was ordering the pedastals for my washer and dryer. Gave me 3 different delivery dates before it finally arrived. They also never called to let me know that they didn't arrive the first 2 times. Had to go to the store and then they told me they never shipped.



  13. #13
    Hall-Of-Famer
    Points: 107,908, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 9.0%
    Achievements:
    Veteran50000 Experience PointsSocial
    ruxCYtable's Avatar
    Join Date
    Aug 2007
    Posts
    3,950
    Points
    107,908
    Level
    100
    Thumbs Up
    Received: 170
    Given: 142

    Re: Don't Ever Order an Appliance from Lowe's

    I bought a dishwasher from Lowe's and had no problems but it was in stock.

    If you are not in a huge hurry, check out appliancesconnection.com. I ordered HE washer/dryer from them a couple years ago and saved over $800 vs. Sears. The delivery came via freight and was slow, took 2-3 weeks, and they showed up at 11pm! But I kept telling myself hey, I saved $800.



  14. #14
    Walk On
    Points: 7,717, Level: 26
    Level completed: 28%, Points required for next Level: 433
    Overall activity: 3.0%
    Achievements:
    Veteran5000 Experience Points

    Join Date
    Sep 2007
    Location
    Cedar Rapids
    Posts
    159
    Points
    7,717
    Level
    26
    Thumbs Up
    Received: 0
    Given: 20

    Re: Don't Ever Order an Appliance from Lowe's

    I had virtually the same experience when I special ordered a door from them. I even had the same trouble with them using an old phone number.



  15. #15
    Addict
    Points: 119,051, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 6.0%
    Achievements:
    SocialVeteran50000 Experience Points
    A-town Cy's Avatar
    Join Date
    Aug 2006
    Location
    Huxley
    Posts
    5,535
    Points
    119,051
    Level
    100
    Thumbs Up
    Received: 126
    Given: 152

    Re: Don't Ever Order an Appliance from Lowe's

    Anyone get flooring done from Lowe's? Looking at getting carpet for basement there to save $400-$500



    “One day we’ll be in here celebrating a Big 12 championship,” Rhoads said. “That I can promise you.”

    "I hope to coach here until I retire," Hoiberg said.
    @atowncy

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
  • Football
  • Iowa State vs. North Dakota State
  • August 30, 2014
  • 11:00 AM