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Thread: Auto Quality

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    Re: Auto Quality

    That's a different kind of study that I've never seen. So it's not really how many problems just how you feel about the car and whether it's met your expectations. Interesting.

    I think JD power has done a good job of predicting overall reliability but I'd like them to segment out the problems. I know that Ford and BMW have been hurt by the I Drive and Sync in recent years but I don't really consider that a reliability issue.



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    Re: Auto Quality

    A lot of this study can be biased by the type of person that buys these cars. Ford and VW may have customers that are more laid back or passive than those who buy other brands. Folks that want more horsepower or new tech may be more critical in personality than those who want fuel efficiency and easy to operate interfaces. That doesn't mean the high horsepower cars have lower quality.



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    Re: Auto Quality

    Quote Originally Posted by Clonehomer View Post
    A lot of this study can be biased by the type of person that buys these cars. Ford and VW may have customers that are more laid back or passive than those who buy other brands. Folks that want more horsepower or new tech may be more critical in personality than those who want fuel efficiency and easy to operate interfaces. That doesn't mean the high horsepower cars have lower quality.
    Thats probable true. Someone buying a 80k Lexus probably have a little higher expectations than someone buying a dodge dart (yes they are bringing back the dart name).



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    Re: Auto Quality

    I would put zero stock in that "study". It appears to be based mostly on customer perception, rather than actual statistics. In addition, I just went to their website and found all the car companies mentioned are paid clients of this company, Strategic Vision. How can this "study" claim to be unbiased, with that being the case?

    Ford is on the rise and studies that use actual statistics bear that out. But Chrysler and VW are typically near the bottom of long-term quality ratings. IMO, all this study proves is that you can create a study to prove just about anything.



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    Re: Auto Quality

    I'll post this again in this thread. These articles are from the website Warranty Week. The guy analyzes the warranty claims and warranty accrual data which is required to be reported to the Securities and Exchange Commission each year for auto companies. It really tells you how much companies are paying in warranty (claims) and how much the EXPECT to pay (accruals).

    Warranty Cost per Vehicle, 12 July 2012

    European Auto Warranties, 5 July 2012

    Honda & Toyota Warranties, 28 June 2012

    Warranty Accruals per Vehicle, 7 July 2011


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