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  1. #1
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    Flipping off customers

    Yay or Nay on this one? Local place that I go to for a good calzone.

    "Be Nice or Leave"
    by Ginger (3 reviews)
    I have owned Gepetto's for nine years of the 42 we've been open. My crew and I love the fact that Gepetto's attracts such chill customers.
    We had a great flow of business tonight, which my crew kept up with even understaffed...YAY TEAM! ...until the most horrid people in the world came in with their two children. They decided to stiff their server because he brought lemons with their hefeweizen (the proper garnish for this beer) when they had requested oranges. Did I say garnish? Twenty minutes in to their being seated they had managed to offend the entire front of house staff, and were requesting their food to go before it had even come to the table. As they were leaving, I gave the server permission to flip them off, which started a big altercation. So I also flipped them off and had to block the lady from coming back in, almost had to call police. Husband (dad!) appeared drunk, slurring his words, etc.
    The reason I own my own business is to retain the right to a happy work place. My staff is my family, don't disrespect them...we are doing our best. To those who stiff servers out there, I hope you never have to rely on a service industry job to support your own family. The sign at the front entrance says, "be nice or leave", and we mean it. Peace. Love. Gepetto's!


    I don't do signatures. Blondes, brunettes, and red heads are a different story.

  2. #2
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    Re: Flipping off customers

    ....?.....umm....?.....ok.....



  3. #3
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    Re: Flipping off customers

    I'm good with it.

    People who are *** holes need to be notified of that and notified often. These customers sound like the type that thinks their **** don't stink and some how think they are better than people who actually work for money.



  4. #4
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    Re: Flipping off customers

    Make that gesture, expect a confrontation. Bad call as a business owner.


    Since we are an elite team now, let's go get that One Cyclone Moment.
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  5. #5
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    Re: Flipping off customers

    Nay...c'mon man



  6. #6
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    Re: Flipping off customers

    Yeah, juvenile behavior imo


    I don't do signatures. Blondes, brunettes, and red heads are a different story.

  7. #7
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    Re: Flipping off customers

    Quote Originally Posted by CycloneErik View Post
    Make that gesture, expect a confrontation. Bad call as a business owner.
    word.



  8. #8
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    Re: Flipping off customers

    Ummmm nay...



  9. #9
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    Re: Flipping off customers

    LOL. "had managed to offend the entire front of the house staff"...Giving them the finger for all the stuff mentioned is pretty much completely unacceptable IMO if you're a business. Pretty dumb, but whatever.



  10. #10
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    Re: Flipping off customers

    A mature person would just ask them to leave.



  11. #11
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    Re: Flipping off customers

    But I still want their calzones. :(


    I don't do signatures. Blondes, brunettes, and red heads are a different story.

  12. #12
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    Re: Flipping off customers

    Quote Originally Posted by CycloneErik View Post
    Make that gesture, expect a confrontation. Bad call as a business owner.
    this...Smile like nothing happens pisses them off just as much as flipping them off but they cant do anything about it.



  13. #13
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    Re: Flipping off customers

    I think there are ways in that industry to make your point to that customer(s) without offending others (kick out with notice that they are no longer welcome on their way out). I think the route the owner took was not one of those ways.




  14. #14
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    Re: Flipping off customers

    Quote Originally Posted by simply1 View Post
    But I still want their calzones. :(
    Since I voted Yay, I may just pay pal them the money to buy one myself

    Will they ship to Houston?



  15. #15
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    Re: Flipping off customers

    Tell them to leave and not come back is acceptable, to flip them off is a bit immature. No, it's a lot immature.


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