Ankeny businessman Dennis Albaugh said he had been put in touch with a northwest Iowa woman by a friend who had bought tickets from her before. Albaugh bought three packages including game tickets, hotel rooms and airfare for about $5,000. The packages never arrived. He only received a letter from Weber indicating a full refund would be coming. It said in part: "I regret to inform you tickets are unfortunately not secured for the 2012 Super Bowl in Indianapolis, Indiana. She extends her sincerest apologies for every inconvenience this causes you."
Albaugh said the woman stopped returning phone calls Thursday.
"We heard stories that she was in line to get them, and we heard many stories about the tickets and really they never showed up," Albaugh said.