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  1. #1
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    Customer Service?!?!?!

    I just have to share this experience because I found it irritating.

    I went thought the Carl's Jr. drive through on a Friday at 2 in the afternoon, placed my order and drove to the window. I paid my $6.92 total with a five and a pair of ones. The girl at the window hands me a nickel and states "I am out of pennies and owe you three cents." OK so at this point I think she will go to another register to get the pennies. She goes and hands me my shake and then goes to get my burger and fires, and pennies I assume. AS I am waiting I get the feeling that I for some reason get to pay 3 more cents then everyone else so I reach into my change stash in my car and get 2 pennies. She comes back with my burger and no pennies and asks if I want ketchup. I say yes. She comes back with some ketchup and I now assume that she is not going to go out of her way to get me my 3 cents. I hand her the two pennies and she just stares at me for a second then says..... "no, I owe you 3 cents." My reply.... "I know, I will give you these two pennies, then you will owe me 5 cents, or a nickel. It takes her about 5 seconds and I swear I can here the gears grinding as she processes this information. (must have gone to a LAUSD public school) Needless to say I got my nickel.

    Now I know some of you are thinking "dude, its only 3 cents". Most of the time I would agree with you but the total lack of effort to find 3 pennies and I wasn't even asked it if was OK if I didn't get the pennies. Her assumption that I didn't care was off putting to say the least. That and what store runs out of pennies at 2 in the afternoon? That and was the store out of pennies or just her register?

    I will admit to being a stickler about customer service and have noticed a decline in the past few years at least locally. (Southern California) I have worked in the food service industry and other service industries so its not like I don't see things from the other side. Now I admit my standards for Carl's Jr are not high at all, hell I am happy when my order is correct considering I had a friend get a burger missing the patty once, but this irritated me.

    Does anyone else have wonderful customer service stories?



  2. #2
    CyBer
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    Re: Customer Service?!?!?!

    This thread could be interesting, I'm grabbing some popcorn.



  3. #3
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    Re: Customer Service?!?!?!

    Quote Originally Posted by CyBer View Post
    This thread could be interesting, I'm grabbing some popcorn.
    Beer and Doritos for me.


    Team Rainbo_

    Quote Originally Posted by VikesFan4Ever28 View Post
    You have almost 5 crap tons.

  4. #4
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    Re: Customer Service?!?!?!

    i will bite......its 3 cents dude. Is writing a post that long even worth 3 cents? This reminds me of the people who would bring a bag of coins to any coin drinks in college



  5. #5
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    Re: Customer Service?!?!?!

    How much did you tip her?


    *** OFFICIAL 2013 CYCLONE FANATIC BIG 12 ELIMINATION COMPETITION CO-CHAMPION ***
    *** OFFICIAL 2012 CYCLONE FANATIC FANTASY BASKETBALL CHAMPION ***
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  6. #6
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    Re: Customer Service?!?!?!

    That would tick me off too.



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    Re: Customer Service?!?!?!

    Quote Originally Posted by CyBer View Post
    This thread could be interesting, I'm grabbing some popcorn.
    This... its three cents. C'mon man, take a chill pill.



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    Re: Customer Service?!?!?!



    When Prepared, Fear No One.

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    Re: Customer Service?!?!?!

    Quote Originally Posted by kcclones View Post
    i will bite......its 3 cents dude. Is writing a post that long even worth 3 cents? This reminds me of the people who would bring a bag of coins to any coin drinks in college
    I fail to see what is wrong with this.



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    Re: Customer Service?!?!?!

    Was she hot?



  11. #11
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    Re: Customer Service?!?!?!

    Clearly you have no sense



  12. #12
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    Re: Customer Service?!?!?!

    Pics or it didn't happen...



  13. #13
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    Re: Customer Service?!?!?!

    Sounds to me like you are a huge donkey for caring about this in the first place, let alone start a thread about it. 98% of the people who read this agree with me.



  14. #14
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    Re: Customer Service?!?!?!

    Quote Originally Posted by CyCrazy View Post
    I fail to see what is wrong with this.
    Because even though it says a coin will buy it, you are supposed to act like you aren't cheap and give them a dollar!

    [ame=http://www.youtube.com/watch?v=64CdekbnVg8]We got a dollar - YouTube[/ame]


    Team Rainbo_

    Quote Originally Posted by VikesFan4Ever28 View Post
    You have almost 5 crap tons.

  15. #15
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    Re: Customer Service?!?!?!

    Haven't read the post yet but:

    BOYCOTT!!!!




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