Verizon Question - Help
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    Verizon Question - Help

    So I live in Cedar Falls and I am on a Family Plan with my mom and sister who live in Mason City. My mom is the "leader" of our family plan. I am eligible for an upgrade today and want to go to the Verizon store and get the iPhone. Can I just waltz in there, have them look up the information, and leave with a new phone? Or do I have to have my mom there since all her information is whats in the account. Hope this makes sense.


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    Re: Verizon Question - Help

    Quote Originally Posted by timappelgate View Post
    So I live in Cedar Falls and I am on a Family Plan with my mom and sister who live in Mason City. My mom is the "leader" of our family plan. I am eligible for an upgrade today and want to go to the Verizon store and get the iPhone. Can I just waltz in there, have them look up the information, and leave with a new phone? Or do I have to have my mom there since all her information is whats in the account. Hope this makes sense.
    Your mom will have to be there with a photo id. I went to Verizon to get a new phone last week since I was eligible for an upgrade, and they said my wife had to be there with a photo id since she was the primary name on the account.



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    Re: Verizon Question - Help

    Quote Originally Posted by troutslayer View Post
    Your mom will have to be there with a photo id. I went to Verizon to get a new phone last week since I was eligible for an upgrade, and they said my wife had to be there with a photo id since she was the primary name on the account.
    Well today sucks now.


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    Re: Verizon Question - Help

    Quote Originally Posted by timappelgate View Post
    So I live in Cedar Falls and I am on a Family Plan with my mom and sister who live in Mason City. My mom is the "leader" of our family plan. I am eligible for an upgrade today and want to go to the Verizon store and get the iPhone. Can I just waltz in there, have them look up the information, and leave with a new phone? Or do I have to have my mom there since all her information is whats in the account. Hope this makes sense.
    If you're wanting the 4S you might have to order it online anyway. The demand has been so high, a lot/all of the stores don't have them in stock. When I went in a couple weeks ago all the Verizon rep did was take me over to a computer and had me sign into my account and enter all my information, something I could have done from home. I had my phone in less than a week.

    So if it's going to be a big deal getting your mom into the store with you, just have her order it online and have it delivered to your place or maybe she can just give you her log in info and you can do it yourself.



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    Re: Verizon Question - Help

    I know you used to be able to authorize other people on the account.

    And like above, you're probably screwed on the iPhone 4s.



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    Re: Verizon Question - Help

    This is so annoying haha.


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    Re: Verizon Question - Help

    Well this gives you the ability to stop and think about your decision of purchasing a phone without 4g since that is coming to CF early next year.



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    Re: Verizon Question - Help

    4G is not a selling point for me.


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    Re: Verizon Question - Help

    Have your mom call and authorize you to make changes on the account and get the "password". Then go get your phone. After that, have your mom take you off the account (if she doesn't trust you).


    Also, go to the Verizon in by Crossroads in Waterloo and ask for Doug Lilleskov. He'll hook you up.


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    I agree. We didn't choose Iowa State because it is easy. We chose Iowa State because it is awesome.
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    So frickin jealous of what they have in Ames. It's truly amazing what Fred has done coming in with 0 coaching experience.

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    Re: Verizon Question - Help

    I upgraded in Ames without my mom. Just called her from the store and she answered some questions, so they could make sure it was her. Took 20 minutes



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    Re: Verizon Question - Help

    Quote Originally Posted by TitanClone View Post
    I upgraded in Ames without my mom. Just called her from the store and she answered some questions, so they could make sure it was her. Took 20 minutes
    PM Me. I work for Verizon and can hook you up.


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    Re: Verizon Question - Help

    Quote Originally Posted by TitanClone View Post
    I upgraded in Ames without my mom. Just called her from the store and she answered some questions, so they could make sure it was her. Took 20 minutes
    This is exactly what I did in Cedar Rapids. Absolutely no problems.



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    Re: Verizon Question - Help

    Wow, then the guy at the store I went to was either being a jerk or following the policy to the T. My wife was there with me, even showed him her phone, but he said he needed a photo id which she didn't have on her. We don't live that far away so it wasn't a huge deal, but still.



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    Re: Verizon Question - Help

    Quote Originally Posted by dtclones View Post
    If you're wanting the 4S you might have to order it online anyway. The demand has been so high, a lot/all of the stores don't have them in stock. When I went in a couple weeks ago all the Verizon rep did was take me over to a computer and had me sign into my account and enter all my information, something I could have done from home. I had my phone in less than a week.

    So if it's going to be a big deal getting your mom into the store with you, just have her order it online and have it delivered to your place or maybe she can just give you her log in info and you can do it yourself.
    This. If your mom has an online account and will share her login info with you you can order it online today and have it tomorrow. If she doesn't, you might be able to set an online account up with some billing info from your mom and handle it all yourself.



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