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    Computer Question?

    Does anyone know what a physical memory dump error (blue screen) on my computer might mean? It happened today after an adobe acrobat update. Any info would be greatly appreciated.



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    Re: Computer Question?

    Could mean a lot of things. This program can help you narrow it down:

    Blue screen of death (STOP error) information in dump files.



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    Re: Computer Question?

    I'm thinking the word "dump" is a bad sign.


    I'd agree with you, but then we'd both be wrong.

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    Re: Computer Question?

    Quote Originally Posted by Acylum View Post
    I'm thinking the word "dump" is a bad sign.
    Not always, never a good sign, but not always a bad sign. Most of the time those can be fixed. Did it restart fine? If not, go in to safe mode (it should allow you) and do a restore. If that works for a little bit, but then goes back to a blue screen then so in to safe mode again using networking and download Malwarebytes. Run a complete scan and restart. This usually fixes the problem, sometimes it can be hardware, but not usually. I have worked on many computers and Norton usually causes a fit, and Sony's usually have more problems with BSOD than any other brand (my experience).

    Any other symptoms? It could be a bad update, but I highly doubt it as I have not seen any update for Adobe do that. What Adobe update are you on? You should be on 10.



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    Re: Computer Question?

    Mine has been blue screen free for the last day or so. I went through the problems-needing-addressed file (not sure what exactly that is called, but it popped up on the right side of my task bar occasionally. )

    I think the main problem may have been a Java update from October. I downloaded Java again and so far, so good.



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    Re: Computer Question?

    Quote Originally Posted by Cy4Patriots View Post
    Not always, never a good sign, but not always a bad sign. Most of the time those can be fixed. Did it restart fine? If not, go in to safe mode (it should allow you) and do a restore. If that works for a little bit, but then goes back to a blue screen then so in to safe mode again using networking and download Malwarebytes. Run a complete scan and restart. This usually fixes the problem, sometimes it can be hardware, but not usually. I have worked on many computers and Norton usually causes a fit, and Sony's usually have more problems with BSOD than any other brand (my experience).

    Any other symptoms? It could be a bad update, but I highly doubt it as I have not seen any update for Adobe do that. What Adobe update are you on? You should be on 10.
    My computer started right back up just fine, but I did a system restore to be on the safe side. I'm going to try and run the update again and see what happens.



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