Data recovery services?
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  1. #1
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    Data recovery services?

    Has anyone ever needed to use a data recovery service to retrieve files from a broken external hard drive? (My son tripped over the power cable and knocked it on the floor -- its now making a chime of sort followed by a grinding sound)

    I know I'm going to have to open my wallet, but just wanted to get some opinions from other CFers on the board of what kind of experiences you've had.

    Any input would be appreciated...



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    Re: Data recovery services?

    I've heard all sorts of ways to get data off a soon-to-be-dead hard drive.

    Freeze it...hit it with something, etc.

    I've done the tapping on it with a handle of a screw driver. Works just long enough for me to boot it up, get the data and pitch it.



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    Re: Data recovery services?

    Quote Originally Posted by ISUFan22 View Post
    I've heard all sorts of ways to get data off a soon-to-be-dead hard drive.

    Freeze it...hit it with something, etc.

    I've done the tapping on it with a handle of a screw driver. Works just long enough for me to boot it up, get the data and pitch it.
    Even if it's physical hardware damage? Could you go into more detail about the screwdriver idea? (PM if you'd prefer)



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    Re: Data recovery services?

    I have used some data recovery services at work. Mostly execs who destroy laptops and then demand the data is recovered. Even the one that dropped his lappy off his boat.

    I can find their names if you want.


    They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety. - Benjamin Franklin 1775

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    Re: Data recovery services?

    Data Recovery Services, Data Recovery Software, Data Loss Solutions - Ontrack Data Recovery

    These guys have their world head quarters in Minneapolis and provide pretty quick service.

    You just take your drive to a UPS store after you contact them, and they will pay to overnight ship it to them. Diagnostic's is $100, for which they will provide you a file list of what they can recover. Then if you approve the service it will be $500-2500 for the recovery. That is for standard service. Takes generally a week or less.



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    Re: Data recovery services?

    I did some checking on various companies this afternoon (including OnTrack) and found one (DTI Data) that will guarantee they can recover 100% of your data or it's free. (Of course, I'll be paying $1,700 if they get it all back)

    I guess when they say your files are priceless, they really mean it!!



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    Re: Data recovery services?

    have you tried to use software like getdataback ? It might worth your time to try it out.



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    Re: Data recovery services?

    Quote Originally Posted by Nedrick View Post
    I did some checking on various companies this afternoon (including OnTrack) and found one (DTI Data) that will guarantee they can recover 100% of your data or it's free. (Of course, I'll be paying $1,700 if they get it all back)

    I guess when they say your files are priceless, they really mean it!!
    Let us know how they work out. I have only used ontrack and have been happy with them so far so have not tried out any other services. Basically from what I have read. The company's that don't charge a diagnostic's fee generally have higher rates for minor repairs, but lower rates on higher end repairs.
    It is all pretty much a gamble unless you actually know exactly what is wrong.



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