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Thread: Ipod help

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    Ipod help

    So lately whenever I plug any ipod into my computer, nothing shows up in my itunes. My computer knows that something's plugged in, because it will charge my ipod, it just won't let me open it up and manage what songs are on it. I know it isn't my ipod either, as my girlfriend's ipod runs into the same problem.

    I uninstalled and reinstalled itunes (what was recommended on Google), but that didn't fix anything. Anyone know what's wrong/how to fix it? Thanks.


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    Re: Ipod help

    Do you have the latest Itunes version?



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    Re: Ipod help

    I've had a USB cable for my iPod go bad. Sounds like that is most likely the problem.



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    Re: Ipod help

    Sounds like you have a driver issue. I've had that problem with my cell phone where it doesn't recognize what type of device you just plugged in and sets it as a generic mass storage or something.

    When you plug it in, first go to 'Start-Devices and Printers'. If it shows up there, try updating the driver. If it doesn't show up there then it is not recognizing that there is anything plugged in. I would try switching USB ports and see if that fixes anything.



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    Re: Ipod help

    If it's a bad USB cord, than it wouldn't charge, would it?


    Yes, I have the latest version of itunes.


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    Re: Ipod help

    It doesn't show up under removable devices when I got to "computer" from the Start menu.


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    Re: Ipod help

    You may want to restore your ipod. I think your ipod software is corrupted.



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    Re: Ipod help

    Quote Originally Posted by Al_4_State View Post
    It doesn't show up under removable devices when I got to "computer" from the Start menu.
    Might try looking at the following thread. Seems to be just what you are talking about with several proposed solutions.

    Apple - Support - Discussions - iPod, when plugged in charges, but ...



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    Re: Ipod help

    Quote Originally Posted by greatshu View Post
    You may want to restore your ipod. I think your ipod software is corrupted.
    How do you restore your ipod when your computer won't read it?


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    Re: Ipod help

    This happened to me when the USB hub I was using went bad. It would still charge, it just wouldn't show up correctly on my PC. Do you have another cable?


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    Re: Ipod help

    Quote Originally Posted by Al_4_State View Post
    How do you restore your ipod when your computer won't read it?
    I was on a same boat as you were few weeks ago with my iphone 3GS when my iphone died. Apple store people used some shortcut and forced restore process started.

    I am trying to figure what that buttons were...



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    Re: Ipod help

    I don't remember the services right now, but I've had issues after an itunes update where one of the ipod services failed to start.

    After a reboot (and before plugging the ipod back in), go to control panel -> administrator tools -> services and make sure that the ipod services are running. If they aren't, start them up.

    Then plug in the ipod and it should be recognized.


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