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Thread: Slow DSL (Help)

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    Slow DSL (Help)

    I came home for break to find my parents internet running slow (getting .3 mbs up/down on 1.5 mbs service, usually got >1.2mbs on a speed test), so currently I am trying to fix it and I am completely lost. They said Qwest brought out a new modem/router and that didn't fix it. I have tried resetting the modem, unplugging all the other phones in the house just in case we had a bad DSL filter and I'm still having no luck. I think I have it narrowed down to either we have a bad phone cord going to the modem, we have a bad wall phone jack, or there's a problem with the DSL service in the area, and I'm pretty sure it's not a bad cord or jack. Any tech guys out there with experience on this? Any other ideas?



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    Re: Slow DSL (Help)

    Can you plug the modem into a different phone jack in the house?


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    Re: Slow DSL (Help)

    Everyone is maybe downloading movies on Netflix tonight Instant Queue.


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    Re: Slow DSL (Help)

    Quote Originally Posted by brianhos View Post
    Can you plug the modem into a different phone jack in the house?
    Yes, but my dad is on the internet right now so I can't try it right now. This phone jack has always worked fine though so I doubt it's that.



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    Re: Slow DSL (Help)

    Steal wireless from the neighbors on qwest and see if it is slow there too.


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    Re: Slow DSL (Help)

    Quote Originally Posted by brianhos View Post
    Steal wireless from the neighbors on qwest and see if it is slow there too.
    Haha I would but Qwest routers come protected.



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