I just had a new circuit board put into a single door Genie opener. Apparently this model had some weiny circuit boards for several years and mine was mash. Had him lube the doors while he was doing that. Guess name brand is not everything.
I would call your garage door opener person and ask him what it might be.
Let my New Coach's Posse Ride: Georges, 3sus, Hallice, Deonte, Dustin, Abdel, Monte, Matt, and McKaT.
If the door came up all the way but the garage door opener kept running then I would say the limit switch that stops the motor when the garage is fully opened went bad and either stripped out a plastic gear or busted a shear pin depending on the age of the garage door opener. Might be fixable or might be cheaper to replace.
Well, the gear is definitely stripped. Now I'm worried that the limit switch is bad. I'll probably start with the gear, and see if it stops before hooking up the door.
Same thing happened to mine a couple years ago. I looked it over and decided it wasn't worth taking it all apart to replace the gear and then start trying to figure out what caused the thing to keep running. I was able to buy the same model opener and just replaced the head(motor). Good luck.
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