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    Nachos issue at Hilton

    Last night I purchased nachos and was told that the concession stand didn't have jalapenos, but I could get them at the walking taco stand. So, I go to the taco stand and I am told that they can not give me any jalapenos. I thought she was joking, but no. This situation has to be rectified or we are faced with possibly losing most of our fan base. Anyone have the same experience?



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    Re: Nachos issue at Hilton

    Well i went to go buy one of their big pretzles and i almost broke my teeth on it because it was so stale.


    "Winning isn't everything, it's the only thing."

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    Re: Nachos issue at Hilton

    Quote Originally Posted by 2020cy View Post
    Last night I purchased nachos and was told that the concession stand didn't have jalapenos, but I could get them at the walking taco stand. So, I go to the taco stand and I am told that they can not give me any jalapenos. I thought she was joking, but no. This situation has to be rectified or we are faced with possibly losing most of our fan base. Anyone have the same experience?
    THIS IS BULL ****!!!!!!



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    Re: Nachos issue at Hilton

    Yeah, the pretzels are cold. Not room temperature, straight up cold like they were taken out of a fridge. The concessions are not only extremely limited, but they are really low quality. It seems like an easy fix to me but I guess there must be more to it.



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    Re: Nachos issue at Hilton

    This is precisely why our effort to join the MWC failed.

    Bush league.


    "Me not winning isn't important. You do!"

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    Re: Nachos issue at Hilton

    I really wanted Papa Johns last night. Can't believe that's gone...



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    Re: Nachos issue at Hilton

    Quote Originally Posted by 2020cy View Post
    Last night I purchased nachos and was told that the concession stand didn't have jalapenos, but I could get them at the walking taco stand. So, I go to the taco stand and I am told that they can not give me any jalapenos. I thought she was joking, but no.
    And the people next to you on either side, in front of you and behind you were grateful for this.




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    Re: Nachos issue at Hilton

    I was wondering when HyVee's area will open up. The walking tacos have been good and I wonder about the pork sandwhiches...



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    Re: Nachos issue at Hilton

    Quote Originally Posted by dtclones View Post
    Yeah, the pretzels are cold. Not room temperature, straight up cold like they were taken out of a fridge. The concessions are not only extremely limited, but they are really low quality. It seems like an easy fix to me but I guess there must be more to it.

    The concessions company is Levy Restaurants, out of Chicago. Email them here with your complaint, and copy JP. That's what I've done.

    https://www.levyrestaurants.com/publ...contactus.aspx



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    Re: Nachos issue at Hilton

    Has anybody else noticed that the price of the Clone Cone has gone up 50 cents and the size has gone down? Not a huge deal to me as I feel the money I'm paying on concessions goes to the Athletic Department's bottom line but I always wish for more ice cream.



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    Re: Nachos issue at Hilton

    Concessions at both venues are border line horrible.

    I did email Levy Restaurants with a few complaints from Jack Trice Stadium. I did receive an email back.



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    Re: Nachos issue at Hilton

    They need to add Mcdonalds at Hilton ;0)


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    Re: Nachos issue at Hilton

    Levy has pretty good rep for this kind of thing. Send an email to corporate, and it should filter down to the facility manager.


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    Re: Nachos issue at Hilton

    Quote Originally Posted by Rogue52 View Post
    Concessions at both venues are border line horrible.

    I did email Levy Restaurants with a few complaints from Jack Trice Stadium. I did receive an email back.
    They replied to me too. But nothing changes.

    Jamie also emailed me back, saying he is "very proud" of the job that Levy is doing...



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    Re: Nachos issue at Hilton

    Quote Originally Posted by PGreen ISU '92 View Post
    Has anybody else noticed that the price of the Clone Cone has gone up 50 cents and the size has gone down? Not a huge deal to me as I feel the money I'm paying on concessions goes to the Athletic Department's bottom line but I always wish for more ice cream.
    Also, did you notice that the Clone Cones last night were a little extra frozen. Didn't really have that usual soft-serve texture. What is this world coming to!?!



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