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Thread: Computer help

  1. #1
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    Computer help

    I'm getting an error that says "damaged hard drive clusters detected. Private data is at risk.

    Anyone know what this means and how to fix it? Thanks.


    @RandomGeoFacts

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    Re: Computer help

    I've read that its pretty bad for your hard drive but you can almost quarrantine the clusters?? Any computer guys/gals know anything about this??


    @RandomGeoFacts

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    Re: Computer help

    Dude, I don't think there is anything wrong with your hard drive; I think you have a virus. Some virus's today are pretty good at faking messages that appear to come from the OS (Windows). I've never heard of any windows message like you described especially the "private data at risk". To me, that smells like a virus. Use google to see if there is a way to get it off. Their is a site called bleepingcomputer.com that tells you how to know if you have a virus and how to get it off. Yes, that is really the name of the site. Good luck.



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    Re: Computer help

    I'm with Ricky. That's my first thought.

    It sounds like a fake error message with words close to something real, in order to freak you out and usually get you to click on whatever popup they give you in order to find a "fix," which isn't going to help at all.

    Try what Ricky said. It sounds good.


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    Re: Computer help

    Thanks. I joined the site and asked about it.


    @RandomGeoFacts

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    Re: Computer help

    I'm also running avast, malwarebytes, and ad aware scans right now in safe mode.


    @RandomGeoFacts

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    Re: Computer help

    Was there more info, like a warning number? Personally, what I'd do is go check at microsoft.com and look it up there to see if the warning is legit. If it is, they should have some sort of solution in their knowledgebase.


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    Re: Computer help

    Go back to bed you bum!


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    Re: Computer help

    More information on the type of OS you are running, and if you have downloaded any recent updates, etc. would be needed... Perhaps a screenshot of the warning message would also be useful.

    If possible, I would suggest using your 'System Restore' feature if you are using Windows and see if you can restore back to a point a week ago or so... There are times in which a program or update causes problems and simply restoring the computer to a previous state fixes the problem. Doesn't hurt anything so give it a try!



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    Re: Computer help

    Quote Originally Posted by mj4cy View Post
    I'm also running avast, malwarebytes, and ad aware scans right now in safe mode.
    Yes, those are the correct things to do. There is also a program called "combofix" that usually runs in safe mode. It will fix things that most other things will miss.

    Malwarebytes is a very good program. AdAware used to be good but is now over-rated. I don't use Avast; I use avg but I think avast is OK. Make sure you have the latest virus definitions. There is also a program called "HijackThis" that is also very good. My recommendation is to download and run combofix there are instructions on bleepingcomputer on how to do this. Good luck.



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    Re: Computer help

    Quote Originally Posted by CycloneErik View Post
    I'm with Ricky. That's my first thought.

    It sounds like a fake error message with words close to something real, in order to freak you out and usually get you to click on whatever popup they give you in order to find a "fix," which isn't going to help at all.

    Try what Ricky said. It sounds good.
    My first thought as well. Interested to know how it comes out.



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    Quote Originally Posted by Rickybaby View Post
    Yes, those are the correct things to do. There is also a program called "combofix" that usually runs in safe mode. It will fix things that most other things will miss.

    Malwarebytes is a very good program. AdAware used to be good but is now over-rated. I don't use Avast; I use avg but I think avast is OK. Make sure you have the latest virus definitions. There is also a program called "HijackThis" that is also very good. My recommendation is to download and run combofix there are instructions on bleepingcomputer on how to do this. Good luck.
    Be careful with hijackthis - you kind of need to know what you are doing to use it.

    I would also recommend ms security essentials - the drawback is that you cannot install it in safe mode



  13. #13
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    Re: Computer help

    I went into safe mode and ran all the above mentioned programs. I turned it back to the normal mode and the message has changed. It now reads "Hard Drive not found. Missing hard drive."


    Any recommendations??


    @RandomGeoFacts

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    Re: Computer help

    Boot to a rescue CD or something like that ( I like Ultimate Boot CD here: Ultimate Boot CD - Overview ).

    Run the HD Diagnostics. Maybe you really do have a drive going bad. Difficult to know without seeing the exact error the machine is giving you.



  15. #15
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    Re: Computer help

    You'll have to dumb it down as far as possible. I have very little troubleshooting skills with computers.

    Now I'm getting a message "RAM memory usage is critically high. RAM memory failure"


    @RandomGeoFacts

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