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    OT- Needing some computer help

    So I would like to think that I know a lot about computers, however I have a slight problem that I would like some help on. A couple of days ago I went to turn on my computer and it turned on, but the monitors didn't. So I thought the video card had gone bad, but it was fine. After doing some more cleaning I found out that the heat sync is not staying tight against the processor and once I let off of the heat sync the computer freezes. I would just try my other heat sync that I have, but Dell has to make a very unique motherboard so my question is how can I fix this problem? (Other than buy a new computer) *The heat sync is a tower placed into a plastic clap that is suppose to hold it tight against the processor*

    Thank you in advance for any help you can give



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    Re: OT- Needing some computer help

    Probably a very makeshift solution, but if the gap is small you might be able to bridge it with some thermal paste.



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    Re: OT- Needing some computer help

    Quote Originally Posted by DareDevil View Post
    So I would like to think that I know a lot about computers, however I have a slight problem that I would like some help on. A couple of days ago I went to turn on my computer and it turned on, but the monitors didn't. So I thought the video card had gone bad, but it was fine. After doing some more cleaning I found out that the heat sync is not staying tight against the processor and once I let off of the heat sync the computer freezes. I would just try my other heat sync that I have, but Dell has to make a very unique motherboard so my question is how can I fix this problem? (Other than buy a new computer) *The heat sync is a tower placed into a plastic clap that is suppose to hold it tight against the processor*



    Thank you in advance for any help you can give
    Can you just get a new heat sink from dell? They usually are very good about getting new parts. Should not cost you all that much. If they give you grief, let me know, I can probably order it through my office. We spend about $2M a year with dell so we get pretty high priority service.


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    Re: OT- Needing some computer help

    Quote Originally Posted by Kyle View Post
    Probably a very makeshift solution, but if the gap is small you might be able to bridge it with some thermal paste.
    I did add a little thermal paste, and it did work for a day I might have to try and add some more to the gap area.



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    Re: OT- Needing some computer help

    Quote Originally Posted by brianhos View Post
    Can you just get a new heat sink from dell? They usually are very good about getting new parts. Should not cost you all that much. If they give you grief, let me know, I can probably order it through my office. We spend about $2M a year with dell so we get pretty high priority service.
    The heat sync is still good, its just the clamp thing that is no longer holding it tight. I tried makeing a wedge, but it kinda of started to melt. I will check with the local dell guy and see if he has can get me any parts. Thanks for the help.



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    Re: OT- Needing some computer help

    Depending on the age of the dell< I can say those plastic brackets that hold the heat sink on the processor can be a real pain to get your hands on



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    Re: OT- Needing some computer help

    Quote Originally Posted by DareDevil View Post
    So I would like to think that I know a lot about computers, however I have a slight problem that I would like some help on. A couple of days ago I went to turn on my computer and it turned on, but the monitors didn't. So I thought the video card had gone bad, but it was fine. After doing some more cleaning I found out that the heat sync is not staying tight against the processor and once I let off of the heat sync the computer freezes. I would just try my other heat sync that I have, but Dell has to make a very unique motherboard so my question is how can I fix this problem? (Other than buy a new computer) *The heat sync is a tower placed into a plastic clap that is suppose to hold it tight against the processor*

    Thank you in advance for any help you can give
    Sorry, I don't really understand the problem, especially the last sentence.

    All processors have a heatsink. They used have a clamp that is anchored to the processor socket.
    When the heatsink is properly installed, it is held tight to the processor by clamping to the socket below the processor.
    It just snaps over the ears on the socket, and can be installed and removed easily.
    Some newer processors have screws that hold the heatsink down.

    See:

    http://www.compusa.com/products/products.asp?=undefined&N=0&Ntt=intel%20heat%20sink&Ntk=All&Nty=1&D=intel%20heat %20sink&Dx=mode%20matchall

    Dell for quite some time has used BTX style motherboards, which are just like ATX style only reversed, with all components placed in a standardized location.
    Most generic parts, processors, ram, etc. are still used. The only really unique design is on the processor is just a metal heatsink. The fan is mounted on the case and
    ducted to the processor's heatsink. Unless something has broken, it should just be a matter of snapping the heatsink anchors back in place. I certainly hope this helps.



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