mens basketball renewals

Discussion in 'Mens Basketball' started by 4CY4EVR, Jul 2, 2014.

  1. 4CY4EVR

    4CY4EVR Member

    Apr 17, 2010
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    Why did the ticket office open up the limited new season tickets to the public without first giving the current donors and season tickets holders the opportunity to upgrade first. Now I'm a cardinal donor (for many years) in the non donor section with no opportunity to upgrade? Called the ticket office and of course the kid I talked to had no explanation..
     
  2. Cycsk

    Cycsk Well-Known Member

    Aug 17, 2009
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    It surprised me that they are even selling season tickets in donor sections, albeit with seats TBA, before completing renewals and giving existing season ticket holders opportunities to move and/or buy additional tickets.
     
  3. yankeeclone

    yankeeclone New Member

    Nov 25, 2006
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    Des Moines
    I believe that all the first time season ticket buyers are doing is reserving a spot in line, they are not guaranteed seats with the purchase as current holders should still get the opportunity to add/upgrade. All this is doing is accelerating the process of new buyers because they will already know who wants them and their cyclone club points for seating priority.
     
  4. thisISnextyear

    thisISnextyear Active Member

    Aug 29, 2007
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    If people(who have a full understanding of the process) are willing to let you hold around $1000 each for 2 months why wouldn't you do it. The worst thing is you refund the $ later on...
     
  5. 4CY4EVR

    4CY4EVR Member

    Apr 17, 2010
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    Thanks yankeeclone.
    That does seem like a logical explanation. Wished the kid I spoke
    Or the original email they sent would have explained that in detail a little better.
    I see a lot of mass confusion resulting from this.
     
  6. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
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    That's just in keeping with the process right now. So far, it's been a poorly managed and poorly communicated affair, from the price letter to these parts, and probably more to come. We're on a roll.
     
  7. Wesley

    Wesley Well-Known Member

    Apr 12, 2006
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    Envr Engr/Program Manager
    Omaha
    Am I wrong in thinking JP wants to make every seat a donation seat if possible? Fred did get a raise.
     
  8. CycloneNick

    CycloneNick Member

    Mar 5, 2008
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    I specifically donated to the NCC this year to ensure that I get season tickets. I attempted to get them yesterday online but the site kept crashing. Now it is saying that there are only singles available. Shouldn't donors be able to secure season tickets over non-donors even if they're behind the hoops?
     
  9. BallSoHard4Cy

    BallSoHard4Cy Well-Known Member

    Apr 21, 2012
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    Des Moines
    We bought our spot in line. Hoping we get a good call lol.
     
  10. Wesley

    Wesley Well-Known Member

    Apr 12, 2006
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    Envr Engr/Program Manager
    Omaha
     
  11. CycloneNick

    CycloneNick Member

    Mar 5, 2008
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    I get that, but I donated at the $250 level. Why can't I get my place in line ahead of those that only donated $100?
     
  12. nfrine

    nfrine Well-Known Member

    Mar 31, 2006
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    Add a couple zeros behind the $250 and I will find you a seat.

    J.P.
     
  13. 4CY4EVR

    4CY4EVR Member

    Apr 17, 2010
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    Got a hold of a lady in the ticket office who knew what was going on.. She confirmed what we have been saying. If you have tickets from last year, you are guaranteed them if you pay up. You can request an upgrade or purchase new tickets tbd but both are not guaranteed & unlikely based on the demand. If you do qualify for an upgrade they will charge you the difference and allow you to give up your old seats or refund you if you downgraded and overplayed. Everything will be reviewed based on current donation levels, previous donations and availability etc. so it's basically a wait and see deal but unlikely...
     
  14. ripvdub

    ripvdub Well-Known Member

    Mar 20, 2006
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    The ticket manager was not very friendly when responding to my wifes email yesterday about adding extra tickets that are right next to us that will be empty.
     
  15. CYUL8R

    CYUL8R Well-Known Member

    Feb 13, 2012
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    Unlikely.

    Have you ever worked customer service - I sure as heck wouldn't want to field 25,000 questions about seats where everyone thinks they have a legit reason to get what they want and you know dang well that not everyone WILL get what they want. She shouldn't have been crabby, but let's face facts, those seats were already gone the second they didn't get renewed - they don't care who was sitting next to the empties last year when they can sell to any number of fans.

    Not trying to be a jackwagon - but let's think about this a little before getting all peeved at a situation that is a direct result of overwhelming fan support and success of the team - not someone trying to screw you.
     
  16. Wesley

    Wesley Well-Known Member

    Apr 12, 2006
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    Envr Engr/Program Manager
    Omaha
    Man you do sound like a jackwagon now that you mention it. Carry on. :rolleyes:
     
  17. CycloneErik

    CycloneErik Well-Known Member

    Jan 31, 2008
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    Grad Student
    Jamerica
    But there is no "they haven't been renewed" situation yet, since it's not August 1st.

    I don't think customer service was out to screw the poster, but he would have had a valid question deserving of a respectful answer. Treating customers well is a good thing, and it's starting to look as though we may be throwing that concept out the door.
     
  18. CYUL8R

    CYUL8R Well-Known Member

    Feb 13, 2012
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    Ames, IA
    Yeah, sorry. I should have kept my mouth shut - just came across as whiny to me. Is it the weekend yet?
     
  19. 8bitnes

    8bitnes Member

    Nov 21, 2010
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    It was after 5 or 6 attempts to use the ISU ticketmaster site that I gave up and called the ticket office. I was on hold for about 6 minutes and then proceeded to reserve 4 seats. We'll see if they hold. If so, they'll be mine for as long as I want to keep them! Love that system.
     
  20. cdekovic

    cdekovic Well-Known Member

    Mar 25, 2006
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    Just like over booking an airplane. Get their money ahead and use it while others make decisions about their tickets. Knowing they are likely going to renew. They just get the money sooner. Called cash flow...
     

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