CenturyLink down?
- Thread starter Ciclone
- Start date
Centurylink is a waste always going down and if you call you get someone who can't speak english
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That's really surprising. I can't remember a time I've ever lost my connection with them, and customer support is almost always Midwestern sounding to me.
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I think they have an L1 support or call center in Sioux City or Omaha.
But getting beyond L1 is near impossible. They're troubleshooting track book just consists of a big page that says "unplug the modem for 10 seconds".
- Jun 20, 2006
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That is a great first step in troubleshooting ... and can remove calls before they need escalation. I don't see what the problem is...
WHO lost power right before they did the 5 am news. I haven't laughed so hard as when they tried to do the weather and she had printed out the radar and tried to show it to the camera. A radio guy would have done just fine. I wonder if Centurylink doesn't have servers or major equipment that also lost power.
I know this thread is about an outage, but Im surprised by those who are complaining about CL. We have had it for nearly 5 years in Ankeny, and I dont recall nay major outages or bad experiences with it in that time.
