Centurylink is a waste always going down and if you call you get someone who can't speak english
That's really surprising. I can't remember a time I've ever lost my connection with them, and customer support is almost always Midwestern sounding to me.
I think they have an L1 support or call center in Sioux City or Omaha.
But getting beyond L1 is near impossible. They're troubleshooting track book just consists of a big page that says "unplug the modem for 10 seconds".
Still down for anyone? Mine still isn't working but the online troubleshooter says I shouldn't be affected by an outage.